ComCab

ComCab is one of London's most well-known taxi services, convenient for both ordinary residents and business people. In this article, readers will learn how to order a car, how much the trip will cost, and how accessible the service is. Cab company London is in high demand among Britons and visitors to the capital.

What is ComCab London: history and positioning

ComCab is one of the largest operators of so-called hackney carriages in London. The history of the modern computer cab began in 1974. The company specialises in serving not only private but also corporate clients, paying particular attention to service quality, staff licensing and accessibility. This is what sets computer cabs London apart from other metropolitan carriers. The company has branches in several English cities.

Important! ComCab London limited can be used by passengers with limited physical abilities.

ComCab is a member of the CityFleet Networks group, owned by Singapore's ComfortDelGro Corporation Limited.

The name ‘ComCab’ originates from the brand ‘Computer Cab’ (or Computer Cab plc), an operator specialising in radio taxi call and dispatch systems.

The company's original name was ‘London Wide Radio Taxis’ — passengers called for a car manually.

In the first half of the 1980s, dispatch accounting with video displays (VDU) began to be used, and in 1982, Computer Cab Company Limited was established.

In 1995, the name was changed to ComCab.

Among other carriers, computer cab London stands out for its fleet of Hackney Carriages. All of the company's vehicles are licensed, unlike typical minicabs, and drivers are subject to mandatory ‘The Knowledge’ testing (on their knowledge of the capital of Great Britain). Their activities are regulated by Transport for London.

Cab Com has all the capabilities and resources to serve corporate clients and the premium segment. The company focuses on business orders, the fulfilment of which requires high reliability and quality, not just a budget tariff plan.

One of the advantages of ComCab London is its modern technological base, automated dispatch management, and GPS auto-dispatching systems.

The company uses zero- or low-emission vehicles that are wheelchair accessible, and Cab Com participates in the Taxicard programme for people with disabilities.

Another advantage of ComCab taxi is its wide coverage of London and reliability. The company guarantees passengers a safe transfer and has a good reputation.

ComCab's geography and divisions in the United Kingdom

ComCab London has been operating since 1974. It has one of the largest fleets of Hackney Carriages in the capital of Great Britain. The company serves the entire city as well as the suburbs.

Note: ComCabs vehicles have access to bus lanes (where possible), which ensures faster transfers.

ComCab Liverpool serves the city and surrounding area and is the largest taxi company in Liverpool, with a fleet of over 400 vehicles accessible to people with disabilities.

ComCab Manchester previously operated as ManTax and was rebranded in 2025. Passengers can track the location of their vehicle via the app.

ComCab Aberdeen was founded in the early 2000s and serves the city and county, offering standard taxis and premium vehicles.

Comcab cityfleet meets the needs of the most demanding passengers.

The local branch is the best choice if you do not live in London. Comcab's transfer services outside the capital are provided at lower rates.

The company offers a modern booking system, accessibility and local coverage.

ComCab Aberdeen, for example, is an excellent choice for customers who need a business transfer and are planning a trip outside of large cities.

ComCab London: coverage area and typical routes

ComCab London has a large coverage area, including:

• the city centre;
• remote areas;
• airports;
• railway stations.

Cab company London offers night rides and business transfers. The fleet operates throughout the city, as well as in the suburbs and surrounding areas. Com Cab Taxi most often receives requests for transfers to airports and train stations. The company's services are used not only by locals but also by tourists.

ComCab London transports passengers to the largest airports in the capital: Heathrow Airport (LHR), Gatwick Airport (LGW), and others. There is an option for transfers with flight tracking.

One of the most popular requests is ‘From Heathrow Airport to the hotel...’ as well as ‘meeting at the terminal, flight delay monitoring.’

Transfers between central London stations are in high demand: London Victoria Station, King's Cross Station, London Waterloo Station and in the opposite direction to the place of residence or business meeting.

For example, a customer is going to a meeting at King's Cross and orders a taxi to the airport, or from Waterloo Station to Gatwick Airport.

The ComCab fleet operates around the clock and is available via the app and by phone. This provides the possibility of night trips and late flights, which is relevant for passengers rushing to the airport, train stations and back.

For example, if a person has a night flight at 2:00 a.m., a taxi from central London should be ordered at approximately 12:30 a.m.

ComCab London offers early booking options, corporate client services, transportation to conference centres, and VIP transfers from the office to the airport with flight monitoring.

It is advisable to contact ComCab Taxi if you need a more ‘premium’ service, when you are planning a late evening or night trip. In situations where you need a taxi to be able to use bus lanes.

Important! When booking a taxi to the airport in advance, do not forget to specify your flight, terminal, time, and availability.

Comcab Aberdeen

ComCab Aberdeen has been acquired by Rainbow City Taxis, and customer service continues as usual. The company will strive to provide a high level of service.

Address: ComCab (Aberdeen) LTD, First Floor, West Centurion Court, North Esplanade West, Aberdeen. AB11 5QH.

Com cabs Liverpool

Com cabs Liverpool provides fast and safe travel around the city, offering transfer services to ordinary residents and business people over the age of 65. The fleet consists of over 400 vehicles, which are accessible to disabled people. Passengers travel in maximum comfort and confidence. All Com cabs Liverpool vehicles are multi-purpose vehicles (MPVs).

Address: ComCab (Liverpool) LTD, Century Building, Merchants Place, Liverpool L3 4BJ. Registration No. 00597443.

Comcab Manchester

The Comcab Manchester fleet consists of wheelchair-accessible MPV taxis. The company serves both private individuals and corporate clients. A free app is available for download, allowing you to book a taxi and track its arrival, even when you are in another city. The app supports Apple Pay, Google Pay and other payment options. The average cost of a taxi in Manchester varies between £1.60 and £2.50 per mile for journeys within the city.

Address: Suite 1N-BA, Trafford House, Chester Road, Manchester, M32 0RS.

Comcab Birmingham

Comcab Birmingham opened in September 2002. Unfortunately, it ceased operations in this location on 19 September 2017.

Services and trip formats

The list of services offered by Com cab taxi includes:

• standard trips;
• airport transfers;
• train station transfers;
• hourly waiting time.

Computer cabs provides standard door-to-door travel within the city and to the suburbs. For example, from central London to outlying areas, from Manchester to Salford Quays, or around the streets of Edinburgh.

Key features of the service include licensed drivers (black cabs or affordable minivans), the ability to call a car via the app, website or by phone, as well as wheelchair support and advance calculation of the transfer cost via the app.

Trips from the city to the airport or vice versa, as well as between railway stations, can be booked in advance. The company offers the option of tracking flights and adjusting the time of arrival of the car. Com can arrange for passengers to be met with a sign at the airport. An excellent solution for flights to Heathrow, Gatwick, Manchester Airport, Edinburgh Airport, and Glasgow. Waiting times and traffic jams are minimised thanks to the drivers' extensive experience.

Passengers can order a taxi with hourly waiting time. This option is suitable for those who plan to make several stops around the city, for business meetings, sightseeing tours, weddings and other events.

Flexible hourly booking offers financial benefits. A fixed price for the period allows you to avoid unnecessary expenses. The car waits for the passenger between locations. There are different types of vehicles to choose from: minivan, saloon, premium black taxi. For example, you can book a taxi for 2 hours to see the sights in Edinburgh or London itself.

Solutions for business

Comcab London Limited offers corporate accounts, reporting and centralised payment. Business people have the ability to manage orders for teams.

Programmes designed for companies and organisations with regular employee travel or VIP transfers allow for the booking of a large number of trips in advance. Customers and managers are provided with premium class vehicles. Of particular note is the option of integration with corporate applications and reporting systems.

Comcab London can arrange daily transfers for employees from the airport to the office, meet business delegations at the train station and transfer them to the hotel, as well as corporate events (providing cars with drivers on an hourly basis).

Accessible travel and support for passengers with disabilities

Com cab for disabled provides comfortable travel around the city for people with disabilities. The main thing is to indicate your needs at the booking stage. The company provides accessible cars and invests in driver training.

How to book a trip (online, app, phone)

Comcab booking is extremely simple and can be done in several ways:

• website;
• app;
• phone.

Advance booking eliminates situations where you need a car urgently but there are none available.

Booking a Comcab via the website is done in a few simple steps. You need to choose between ‘Book a Taxi’ or ‘Pre-Book’ and enter the following details:

1. Pick-up address.
2. Drop-off address.
3. Date and time of the trip (for advance bookings).
4. Type of vehicle (standard, minivan, wheelchair accessible).

Don't forget to specify any special requirements (wheelchair access, assistance needed, pets, luggage), double-check the information you have entered and calculate the cost, if this option is available.

Note: For customers with disabilities, there is a ‘Special Requirements’ field where you can specify a ramp, escort or wheelchair restraint.

After confirming your order, you will receive a notification with details via email or SMS.

Booking by phone

You can also book a taxi by phone by calling the ComCab central dispatch office and providing the operator with the pick-up and drop-off addresses, the date and time of the trip, your main requirements, and the type of vehicle. Please notify us immediately if you require additional services, such as hourly waiting time or corporate booking.

Many passengers use the pre-booking service. If you are calling a taxi to the airport, be sure to provide your flight number so that the driver can adjust to the schedule and possible flight delays.

Contact details:

London: telephone 020 7908 0271

Liverpool: telephone 0151 298 2222

Manchester: telephone 0161 230 3333

Need to make a booking

020 7908 0271 email [email protected]

Tips for quick booking

Comcab booking is available to residents of major cities in England. Follow these simple recommendations:

1. During rush hour, book your taxi in advance (morning (07:00–09:30) and evening (17:00–19:30) in major cities, especially London and Manchester) — these are the times when traffic is heaviest.
2. Add a little extra time (30 to 45 minutes) in case of traffic jams and delays in the central part of the city if you are travelling to the airport or train station.
3. Check your booking confirmation — you should receive a notification by email or text message.
4. Specify any special requirements in advance when booking via the website, app or telephone.

The actual location of the car can be tracked online via the app, which is very convenient.

App for passengers

Comcab addison lee has several useful features. For example, transfer bookings are available 24 hours a day, including trips with accessibility requirements.

The app supports users with limited mobility: selection of fully accessible vehicles (‘wheelchair accessible’). In addition, it saves your favourite addresses and routes, allows you to view your travel history, and track your taxi after booking: you can see the car and driver details. There is also an option for advance booking, for example, up to 3 months in advance.

Instructions for using the app:

1. Download the app

iOS: ‘Taxicard Booking App’ from the App Store.

Android: ‘Taxicard’ on Google Play.

2. Register or log in if you are already a member of the Taxicard programme (or have a corporate account).

• On the main screen, select ‘Book a journey’/ ‘New Booking’.
• Specify the pick-up address, destination, time and date of the trip, type of vehicle, and any special preferences.
• Make sure your profile has the correct contact information so that the driver can get in touch with you.

Note: In the app, you can select a vehicle with a lift or wheelchair securement.

Keep an eye on notifications in the app: if the driver is delayed or a transfer is required, you will receive a notification.

Fares and payment

Cab company London offers three types of fares:

• metered;
• zonal;
• fixed.

The main method of calculation is by meter. The cost is influenced by the distance travelled and waiting time.

For trips to airports and pre-booked routes, for example, to Heathrow or Gatwick, zone/fixed fares apply. The transfer price is fixed at the time of booking.

In addition, there are peak and night fares (higher fares may apply on public holidays). There may be an additional charge for transporting luggage, animals, or providing child seats.

Computer Cabs London offers passengers a choice of convenient payment methods:

• cash (accepted by drivers on the spot);
• bank card and contactless (via a terminal in the car);
• card in the app or online.

For companies, payment is possible via invoice, with detailed reports on trips and payments provided. Upon request, drivers provide a paper receipt, and when paying via the app, an electronic receipt is sent to your email.

Tips for calculating the cost and tips:

1. Check the meter when you get in the car; if there is a fixed fare, find out the cost in advance.
2. Compare price options: sometimes booking through the app or corporate service can be more advantageous than paying by the meter.

As for tips, they are usually 5-10% of the fare. Tips are given to the driver in cash or added through the app.

Approximate travel costs:

• 1 mile (approximately 1-1.5 km) for taxi rides on weekdays during daytime hours costs £7-13 on average.
• 2 miles (3 km) - £11-20 (Increased distance + waiting time).
• 4 miles (6.4 km) - £20-34 (Average length trip within London).

A transfer from the airport to the centre of the capital of Great Britain takes 30 to 60 minutes and costs £60-114. This is an approximate cost, not including traffic jams, waiting time, night rates, or luggage surcharges. The minimum fare at the start is £4.20.

Note! ComCab fares vary depending on the time of day: daytime, evening, night-time.

Safety, drivers and quality standards

ComCab London drivers are licensed by Transport for London (TfL). Mandatory requirements include a driving licence and a minimum age of 21. To work for computer cabs, you must undergo a medical examination and an extended criminal record check (DBS check).

Hackney carriages require a licence for the vehicle itself: the car must be technically sound, safe, clean, have a working meter, and meet standards (safe doors, proper markings).

Important! From January 2024–25, the SERU (Safety, Equality and Regulatory Understanding) test will be in force for taxi and PHV drivers: from 1 October 2025, it will become mandatory for black taxi drivers in London.

Before travelling, passengers must ensure that the taxi is licensed by checking the vehicle's registration number.

If you are dissatisfied with the quality of service, you can submit a complaint to ComCab itself using the form on the website or by telephone. First, you can contact ComCab itself: contact via the form on the website or by telephone. If the response is unsatisfactory, the complaint can be submitted via TfL using the online form for complaints about licensed drivers and operators.

For drivers: working with ComCab

Special conditions: drivers must have a high level of English, knowledge of safety and passenger service, including customers with disabilities.

Mandatory requirements for drivers: politeness, punctuality, good knowledge of the city.

Please note! Violations, delays, and poor behaviour may negatively affect the driver's rating and ability to continue working. There is the possibility of a flexible schedule and selecting trips through the ComCab driver app.

ComCab drivers must be experienced. Shifts can be selected: work full day, only in the mornings or, for example, at night or in the afternoon.

ComCab driver services involve a commission being deducted from each trip. Payments are made daily or weekly, depending on the contract with the company. Bonuses are provided for working during peak hours and for high ratings.

The company trains new drivers, familiarising them with customer service rules, safe driving, working with the app, corporate clients, passengers with special needs, parking, and working with airports.

Driver portal and app

The ComCab driver portal allows you to track your schedule and balance reports. The app displays orders and can be used for navigation.

ComCab driver app is used to monitor available orders and generate the correct route. Thanks to it, drivers stay in touch with support and can ask for help at any time if necessary. The app can be installed on a smartphone or run through equipment installed in the car.

Note! The company assists in the installation of taximeters and payment systems. It does everything to ensure that drivers are comfortable working and customers are satisfied with the quality of service.

Reviews and reputation

ComCab reviews are mostly positive. They can be found on TripAdvisor and local Reddit forums, where passengers share their experiences.

Review analytics show that ComCab provides a high level of service to passengers, and all drivers are licensed to work in taxis. Other advantages include the option of advance booking and service not only for private but also corporate clients.

Among the disadvantages mentioned in reviews are delays in car delivery, which, although rare, do occur.

Amelia

We regularly use ComCab's services and are 100% satisfied with the service. My husband is disabled, and the cars fully meet his needs.

Charlotte

I often have to travel to and from the airport, and ComCab taxis are always ready to adjust to my flight schedule. The fares are reasonable, and I prefer the fixed rate.

Contacts and Head Office

General telephone number (customer service): 020 7908 0271, available on weekdays from 9:00 to 17:00.

Addresses:

• London: The Point, 37 North Wharf Road, London W2 1AF, England.
• Liverpool: Abbey House, 5-7 Falkland Street, Liverpool L3 8HB.
• Manchester: Trafford House, Suite 1N-BA, Chester Rd, Manchester, M32 0RS.
• Edinburgh: Suite 2/6, Spitfire House, Turnhouse Road, Edinburgh EH12 0AL.
• Aberdeen: Burnside Drive, Dyce, Aberdeen AB21 0HW, Scotland.

General telephone number (customer service): 020 7908 0271, ComCab number available on weekdays from 9:00 to 17:00.

It is advisable to contact ComCab head office if you require a corporate account, invoice, travel reports, or if you have any questions regarding the terms of service, contract with the company, or partnerships. You can also contact them to resolve a dispute or file a complaint.

If you need immediate assistance, for example, if the car has not arrived or there are problems with the booking, please contact your local support service.

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Comcab photos

Take a look at the Comcab photos to get an idea of the taxi fleet and choose the type of vehicle for your upcoming trip.

Com cabs London

Cab company London is rightly considered one of the best taxi services in Great Britain. The company covers not only city centres but also the surrounding areas. Private hire vehicles (PHVs) cannot always provide quality service in remote areas or quickly dispatch a car.

Computer cabs are the best choice if you require premium service and the ability to book a car in advance. Com cabs are not the cheapest taxis, but their main advantages are reliability and safety. The quality of other transfer services varies greatly.

Com cabs employ licensed drivers with an average of 20 years' experience who meet Transport for London requirements. Black cab standards are traditionally high, including good knowledge of the city and use of bus lanes.

Com cabs are an excellent choice for corporate travel and disabled transfers.

There are other major taxi services in London, such as Addison Lee/black taxi and Blacklane.

ComCab is a more mainstream option compared to these. Addison Lee/black taxi focuses on business services. Blacklane provides a premium chauffeur service (the company focuses on transfers and hourly rentals).

Blacklane is a global service operating in more than 50 countries, perfectly suited to corporate needs and meeting the high demands of customers.

The British capital also has the LTA, a non-commercial employer whose aim is to support black cab drivers in London.

Tips for passengers: how to get the best experience

Follow these simple recommendations to get the best experience with comcab booking:

1. Book your taxi in advance via the website, app or by phone.
2. Don't forget to specify any special requirements, such as a child seat or the need to transport luggage.
3. Consider the pick-up time and allow extra time in case of traffic jams.
4. For corporate trips, set up automatic reminders and priority orders.
5. Double-check the car number when boarding. Official booking through comcab booking helps to avoid fraud.
6. Track the status of your trip through the app and receive notifications about the car's arrival and the driver's contact details.

Conclusions

ComCab is suitable for both private and corporate clients. The company offers various booking and support options. Book a trip or contact the Cab Company London office.

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